by a1bizcom | Aug 9, 2018 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
A contact center agent deals with stress on a daily basis, and it can get pretty taxing. But a contact center manager is no exception. The stakes have always been high and the pressure is on for the upper management. Imagine having to balance operational costs,...
by a1bizcom | Aug 7, 2018 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Cloud computing has become more and more popular over the last several years, with that popularity continuing into 2018 and 2019. According to a report by the International Data Corporation (IDC), public cloud services will grow from nearly $70b to more than $141b in...
by a1bizcom | Jul 19, 2018 | News
Budgeting for information technology (IT) services can be a challenge for small businesses. While many people may imagine an IT department as a team of nerds answering computer questions, what IT system looks like differs from business to business. In general, IT...
by a1bizcom | Jul 17, 2018 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
In Central Texas and all around the globe, more and more data are being collected, analyzed, managed, and stored. Keeping this data as well as the business’s systems secure is a priority leading into 2018, and beyond. According to statistics, more than 50% of cyber...
by a1bizcom | Jul 3, 2018 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
With technology growing by leaps and bounds, and regulations assigned to protect the data generated by this technology, you need a business continuity and disaster recovery plan in place to determine how that data is collected, protected, analyzed and stored. Read on...
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